Cancellation and Missed Appointment Policy
We understand that unanticipated events happen occasionally in everyone’s life. It is our intention to treat all clients fairly and with consideration. Notwithstanding the below stated policies, if you have a fever, are ill or have a family emergency, please do not hesitate to contact me. I will honor such situations with no penalty. It is only when the accommodation is taken advantage of that the following policies are in effect.

Please provide 24 hour advance notice when canceling an appointment. This might allow the opportunity for someone else to receive care. If you are unable to provide 24 hours advance notice, you may be charged the full amount of your appointment. In such cases, we would request this amount be paid prior to your next scheduled appointment.

Should you forget or miss a scheduled appointment without notice, you may be charged for the “missed” appointment.

Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

Thank you for extending the same courtesy to us as we strive to extend to you in such matters.